Return Policy

At Woodson, we are committed to providing high-quality home furnishing products. If you receive a product with a manufacturing defect, we will be happy to assist you in accordance with the policy below.

Return Eligibility

• Fabrics, benches, and lampshades are not eligible for return, replacement, or refund.
• Other home furnishing products may be returned only in the event of a verified manufacturing defect.
• Replacements, exchanges, or refunds for eligible products will be provided at the sole discretion of Woodson Impex after inspection and approval.

Return Process

If you believe your product has a manufacturing defect, please follow these steps:

• Step 1: Notify us within 7 days of receiving your order by sending clear photographs of the defect along with your Order Number through our Contact Form, by email at info@woodsonimpex.com, or by calling +91 9810015947.
• Step 2: Our customer support team will review your request and respond within 2 business days to confirm whether your return request has been approved.
• Step 3: If your return is approved, securely repack the product in its original packaging with all tags, labels, manuals, and accessories intact. Please coordinate the pickup with our team within 7 days of receiving the approval.
• Step 4: Woodson Impex will arrange the collection of the approved return at no additional cost to you.
• Step 5: Once the returned product has been received and successfully inspected, the approved refund will be processed to your original payment method within 7 days.

Important Notes

• Products that have been used, altered, damaged after delivery, or returned without their original packaging and accessories may not be eligible for return.
• Returns sent without prior authorization from Woodson Impex will not be accepted.
• Woodson Impex reserves the right to inspect all returned products before approving a refund, replacement, or exchange.