Shipping Policy

At Woodson Impex, we are committed to ensuring that your orders are processed and delivered safely and efficiently. Please read our Shipping Policy carefully before placing an order.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• In case of any delay due to stock availability or unforeseen circumstances, our team will inform you promptly.

Shipping Coverage

We ship products across India and also offer international shipping for selected products and destinations. International shipping availability may vary depending on the destination country and applicable regulations.

Delivery Time

Estimated delivery timelines are:

• Within Delhi NCR: 1–3 business days
• Rest of India: 3–7 business days
• International Orders: Delivery time depends on the destination country, customs clearance, and courier services.

Please note that delivery timelines are estimates and may vary due to weather conditions, public holidays, customs procedures, or courier-related delays.

Shipping Charges

• Shipping charges, if applicable, will be displayed during the checkout process.
• Free shipping offers may be available on selected products or promotional campaigns.
• International shipping charges are calculated based on destination, package weight, and dimensions.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email or phone along with tracking details (where available), allowing you to monitor your shipment’s progress.

Delivery Attempts

Our courier partners will make reasonable attempts to deliver your order. If delivery is unsuccessful due to an incorrect address, recipient unavailability, or any customer-related issue, additional shipping charges may apply for re-delivery.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Woodson Impex will not be responsible for delays or additional charges resulting from incorrect or incomplete shipping information.

Contact Us

If you have any questions regarding our Shipping Policy or your shipment, please contact us:

Woodson Impex

Address: A-7/B-1 Extension, Mohan Co-operative Industrial Estate, New Delhi – 110044, India

Phone: +91 9810015037 +91 9810015947 011-40538150

Email: woodsonimpex@gmail.com

We appreciate your trust in Woodson Impex and strive to provide a smooth and reliable shipping experience for every customer.